TERMS & CONDITIONS OF FAST TRACK

At Seating Matters we put the needs of our clients first and we understand there are occasions when orders are required more promptly.

As you know, Seating Matters currently offer an industry leading 3 week lead time on all products.

Due to an increase in the number of urgent orders received, we are introducing a Fast Track Service. By choosing our Fast Track Service we will guarantee your product is despatched within 2 working days if ordered before 9:30am on the first day.

The cost of this service is:

Chair orders Accessory or part orders
£95.00  £10.00

Policy

You must request the Fast Track Service on your purchase order.

If your Fast Track order is placed after 9.30am we will despatch your order within 3 working days.

UK delivery time is an additional 2 working days. (From date of despatch to date of arrival).

Seating Matters cannot guarantee Fast Track Service for orders containing bespoke adaptations (please contact a member of the Seating Matters team for a despatch date on Fast Track Service for bespoke orders).

The £10 Fast Track Service is available on all orders up to the value of £195.00rrp.

The Fast Track fee is trade price, not recommended retail price.

The Fast Track Service is only available in the Mainland UK, Northern Ireland and Republic of Ireland.

Seating Matters will issue a refund for the Fast Track Service fee for orders which are not manufactured within the agreed terms of the Fast Track Service

Seating Matters are not liable for delays in delivery which are the fault of the shipping company.

 

Any Questions please contact us